Business Support Administrator
Join our team as a Business Support Administrator
Are you an organised, proactive individual with a passion for providing top-tier administrative support? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we invite you to apply for the position of Business Support Administrator at our leading environmental consultancy.
| Post: | Business Support Administrator |
| Job type: | Permanent |
| Working pattern: | Full-time |
| Location | St Ives, Cambridge |
| Start date: | Immediate start |
| Salary: | £24,000 – £26,500 |
About Wiser Environment
Wiser Environment is known for expert knowledge, sound advice and building strong relationships that help our clients grow and prosper with compliant and responsible operations. We employ and develop a team of highly skilled and knowledgeable consultants. We are proud to provide an enjoyable and productive place to work, where we encourage, and support, you to tackle challenges with creativity and openness.
About you
We are seeking a proactive individual who excels at managing various administrative tasks and building positive relationships with stakeholders. If you are enthusiastic about environmental sustainability and eager to make a meaningful contribution, we want to hear from you.
It is important to us that you are able to demonstrate behaviours that align closely with our vision and core values. It is no coincidence that team members who mirror these, are able to develop their skills and knowledge and progress rapidly, provide excellent service to our clients, and are great to have around. If these resonate with you, you have consistently applied them in your previous roles, have a passion for the environment, and transferable skills and knowledge, then please contact us. We would love to talk to you.
Your new role
As a Business Support Administrator, you will play a crucial role in ensuring the smooth operation of our consultancy team. Your responsibilities will include managing daily office tasks, providing analytical support to enhance decision-making and ensuring that our technical reports meet the highest standards. This role is perfect for someone who enjoys working behind the scenes to support a team dedicated to delivering high-quality environmental services.
To help you confidently adapt and problem-solve, we have established various support teams. Among others – these include compliance, health and safety, administration and sales. Together, we work as a team to reach our goals. In addition to your support crew, you will also have access to a variety of software and systems. Asana, MyCompliance and PeopleHR to name but a few.
Day-to-day, you will be using our support systems to help you work towards your goals. Some of the tasks you will be undertaking as a Business Support Administrator will include:
- Analytical Support: Review and analyse time entries, project budgets and KPIs to provide actionable insights to team leaders.
- Report Management: Ensure all technical reports are formatted and bound according to our branding guidelines, maintaining a high standard of presentation.
- Office Management: Handle daily administrative tasks efficiently, from document management to meeting coordination.
- Training and Support: Coordinate and deliver training on our internal systems, ensuring all team members are proficient with our software and tools.
- Client and Stakeholder Engagement: Assist in maintaining positive relationships with clients and subcontractors, ensuring smooth operations and high-quality service delivery.
Communication Skills
Delivers information to others using the appropriate communication method. Actively listens and checks to ensure their communication and others understanding is consistent.
Planning & Implementation
Need to demonstrate initiative and be a self-starter. Need to plan ahead and prioritise daily, weekly and monthly tasks.
Customer Focus
Demonstrates customer satisfaction in their own behaviour acting as a role model for others by championing the importance of offering excellent service to all clients.
Confidence
Shows confidence in self and the ability to take on new challenges and ask for support when needed
Self-Development
Strives to enhance their own abilities to learn new things and develop themselves both with company support and individual learning. Demonstrate the ability to be “self-motivated”.
Business Awareness
Shows clear understanding of business, industry and marketplace
Mandatory
- Level 4 NVQ Diploma in Business Administration or equivalent.
- 2+ years’ experience in an administrative or support role.
- Proficient in Microsoft Office applications, particularly Word and PowerPoint.
- Strong written and verbal communication skills.
- Basic understanding of financial principles, including budgeting and KPI analysis.
Desired
- Bachelor’s degree in business administration or equivalent.
- Certification in Business Analysis or Project Management (e.g., PRINCE2, PMP).
- Experience in an environmental consultancy or similar sector.
- Intermediate understanding of project management systems (e.g., Asana).
- Advanced Excel skills, including the ability to perform data analysis and create complex reports.
Benefits
- Salary range is £24,000 to £26,500, and will reflect the knowledge, skills and experience which you can bring to Wiser Environment.
- Starting annual holiday entitlement of 28 days inclusive of bank holidays.
- Flexible working.
- River view offices, town centre location.
- Learning and development opportunities.
- Cycle to Work Scheme.
- Electric Vehicle Scheme.
- Life Insurance.
- Company Sick Pay Scheme.
- Contributory pension scheme membership.
- Employee Support Scheme membership. This package includes support with lifestyle and mental health issues, 24/7 GP access, financial, legal advice, counselling and physiotherapy.